We don’t collect personal Information from children with our mobile applications
When you download and use our mobile applications, we don’t require you to provide any information and we don’t collect any information about you or your device, except for non-personal information about the duration the App is used and how the App is used, such as the screens viewed and actions taken within our mobile applications.
We comply with the Children’s Online Privacy Protection Act (COPPA)
Our website and mobile applications comply with the Children’s Online Privacy Protection Act (“COPPA”). We don’t knowingly collect personal information from children under the age of 13, and if in the event that a user identifies himself or herself as a child under the age of 13 through a support request or through any feedback, we will not collect, store or use, and will delete in a secure manner, any personal information of such user.
When you request support, you may send us email
We allow users to contact us if they have support questions about use of our mobile applications. If you submit a support request, we may receive your email address and other information you provide related to your support request (“Support Information”). We use Support Information only.
Information sharing and disclosure
We use Support Information only for the support for the internal operations of our website and Apps as provided under Section 312.2 of the COPPA rules effective July 1, 2013.
(i) We may share your Support Information with our support providers, but only for the purpose of providing support to you.
(ii) We may share your email address and/or Support Information: (a) to protect the security or integrity of our website and Apps, (b) to take precautions against liability; (c) to respond to judicial process, or (d) to the extent permitted under other provisions of law, to provide information to law enforcement agencies or for an investigation on a matter related to public safety; and where such information is not used for any other purpose, all in compliance with Section 312.5(c)(6) of the COPPA rules effective July 1, 2013.
Links to third party sites
We may provide links and/or connections to third-party web sites or services from our website (we don’t allow links within our mobile applications). We are not responsible for the privacy practices or content of these third-party sites.